Shipping policy

Shipping Policy

Last updated: March 22, 2026

1. Overview

This Shipping Policy explains how delivery works for products purchased from Resell Supply.

Resell Supply sells digital products only.
We do not sell or ship any physical goods. Accordingly, no physical shipping, handling, or delivery services are involved.

By placing an order, you acknowledge and agree to the terms of this Shipping Policy.

2. Nature of Delivery

All products offered by Resell Supply are delivered electronically.

Delivery may be provided through one or more of the following methods:

  • a download link displayed on the order confirmation page;
  • an email containing access instructions or download links;
  • account-based access (if applicable).

No physical shipment will be made under any circumstances.

3. Delivery Time

Digital products are typically delivered instantly after successful payment.

However, in certain situations, delivery may be delayed due to factors including but not limited to:

  • payment processing or verification delays;
  • system processing times;
  • temporary technical issues.

In such cases, delivery may take up to 30 minutes.

If you do not receive access within this timeframe, please contact us.

4. No Shipping Fees

Since all products are digital:

  • no shipping fees apply;
  • no customs duties or import taxes apply;
  • no physical delivery timelines are relevant.

5. Customer Responsibility

You are responsible for providing accurate and complete information at checkout, including a valid email address.

Resell Supply is not responsible for delivery issues caused by:

  • incorrect or misspelled email addresses;
  • failure to check spam, junk, or filtered email folders;
  • restrictions imposed by your email provider or system;
  • issues with your personal device, network, or email access.

6. Access and Delivery Issues

If you experience any issues receiving or accessing your digital product, we will make reasonable efforts to assist you.

Before contacting support, please:

  • check your spam/junk folder;
  • confirm that your email address was entered correctly;
  • allow up to 30 minutes after purchase.

7. Support

If you still have not received your product or cannot access it, please contact us:

Email: resellsupply.tm@gmail.com

Please include:

  • your order number;
  • the email address used for purchase;
  • a clear description of the issue;
  • screenshots (if applicable).

Our support team typically responds within 24 hours.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Resell Supply shall not be liable for delays or failures in delivery caused by:

  • third-party service providers (e.g. payment processors, email services);
  • technical failures outside our control;
  • incorrect information provided by the customer.

9. Changes to This Shipping Policy

We may update this Shipping Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.

10. Contact

If you have any questions regarding this Shipping Policy, please contact:

Resell Supply
Email: nolanresells.vinted@gmail.com